Refund & Cancellation Policy
This page explains, in plain words, how cancellation and refunds work. Consumer Solar Audit services are provided by Anthony Young Consulting LLC. If anything here differs from your signed engagement agreement, the signed agreement controls.
The Rapid Review is free
The Rapid Review costs $0. No fee is charged, requested, or held at any point, so there is nothing to refund.
Your 3-business-day right to cancel
The Forensic Contract Audit is $2,995. You may cancel it for any reason, without penalty, before midnight of the third business day after the day you sign the engagement agreement. This follows the Federal Trade Commission's Cooling-Off Rule (16 CFR Part 429). Your agreement includes a Notice of Cancellation form you can use.
To cancel, send the signed Notice of Cancellation, or any written notice that says you are cancelling, by mail or by email to anthony@consumersolaraudit.com. If you have already paid, we return every dollar within 10 business days of receiving your notice, to the same card or bank account you paid from.
Clients 65 and older are offered a 24-hour period to review the agreement before signing.
Our Delivery Guarantee
Your report is in your hands within 15 business days of the day we receive your complete documents. If it is late by a single day, you pay nothing and keep the report. If any factual finding in it is wrong, we correct it and reissue within 5 business days, or refund you in full — your choice.
"Complete documents" means the items listed in your engagement agreement.
How to ask for a refund
- Email anthony@consumersolaraudit.com or call (405) 985-2908.
- Tell us your name and which part of this policy applies.
- We reply as soon as we can. Approved refunds go back to your original payment method. Your bank may take a few more days to show it.
Payment plans
Payment plans are available with no interest and no fees. If you cancel within the 3-business-day period, any payment you made is returned in full.
If something is wrong, talk to us first
If you have a question about a charge, please contact us before contacting your bank. We would rather fix it directly, and we answer every message.
Charges appear on your statement as CONSUMER SOLAR AUDIT.